Work from home? Amid COVID-19 outbreak

Work from home? Amid COVID-19 outbreak

Many have to work from home amid the COVID-19 outbreak. Email communication is an essential tool to communicate with your colleagues. The high demand for email usage will need resources like RAM/Memory.

During this period (until the end of March 2020), if you are facing a memory/RAM shortage issue due to this reason, we will temporarily increase your VPS/VM memory to help you until the end of May 2020. We will look at the situation should it be extended.

Please note that increasing memory/RAM to your VPS/VM requires a reboot. The free usage period of the increased memory/RAM (limited to 1~2 Gb) is subjected to approval, after our evaluation.

Please write to support@vastspace.net on this request with your affected domain and its IP address.

Suspend or not to Suspend?

Suspend or not to Suspend?

As a web hosting provider, we do not normally suspend an account or a web hosting user even the subscription has expired. We will write to the subscriber if he or she wishes to continue.

However, we suspend a website if it has violated our terms severely and authorities have stepped in and given instruction to us to do so. Otherwise, we will try our best not to suspend a website or web hosting subscription.

Not long ago, a reseller has come to me. He asked me if I can help him, 2 of his customers’ web hosting account were suspended. Since it is not hosted at Vastspace, I cannot help him.

A suspended account means your provider temporarily stopped your web hosting service. The service refers to your website and all email services. It means at this point, you will see suspended messages at your website and you cannot access your emails and mailboxes.

We understand the consequences, only if we have a good reason to do that. The most common is spamming from a vulnerable website or a compromised email account.

We have root access to the server, we will be able to trace if it is a website or a compromised email account used to spam. For the website, you can temporarily unpublish the website and update it with a new password for the compromised email account. This will stop spamming usually.

For this kind of scenario, you do not have to suspend the affected account. You write to them on this incident after you mitigate the spamming. Affected users can continue to use their email service even the website is disabled for spamming.

You can see the differences here. You can be paying less or more but handling such incidents are important. If you are operating a business, and your email is handicapped. In other words, you have to stop doing business during the suspended period.

 

 

It is a SPAM

It is a SPAM

I think this is a similar topic we have discussed not long ago. Let me refresh your memory on this about spam email.

What is your definition of a spam email that you have received? Right, most said unwanted email. Wait a minute, how do system knows you want or don’t want the email? Here’s the problem, an email server or an antispam does not know you want that email to be detected as spam.

So, the understanding of an end-user and the definition set in the server are not the same. Well, we try to minimize this false-positive but this is happening.

The less sophisticated antispam uses RBL. RBL is known as a realtime blackhole list, this is the most basic and common way to fight spam. The type of techniques is based on the source of that email. If the RBL has blacklisted the source base on IP address. Somehow it has worked but it isn’t perfect until if someone’s account is compromised and it was used to send spam.

Then with SPF & DKIM, to tell others I only send out my organization’s email on these email servers and signed my outgoing emails as shown in my domain’s DNS. The trouble is others in the organization were not informed if they were sent from anywhere or the server’s IP address is not stated` in the SPF. In this type of scenario, emails were genuine can be rejected or quarantined.

Servers with antispam mechanism, no matter how sophisticated they are, it boiled down to compliance. Servers don’t read your thought, they are set up with preset rules to determine an incoming email is spam or not.

So if you are sending emails from an email server that has not been defined in the DNS or an outgoing email was signed but it was not matched the key published in the DNS. Even that you are representing the organization. your email will be rejected.

More intelligent email antispam read incoming emails if the content or words look spammy, they can be rejected too. These are a few techniques are used in antispam.

I want to mention this to all email server’s administrator, please send a returned message if you reject the senders’ email. I have seen email was rejected and dropped quietly, made tracing difficult.

 

 

Free Gift for you

Free Gift for you

For New and Renewal orders, $800 & above

 

suprise gift

From now until the end of the year 2020, every new order and renewal order has a total value of $800 and more with tax, we will deliver a Surprise gift to you.

  • 》Free gift cannot change to cash but you can exchange it as value $50 to offset any of Vastspace web hosting services. Web hosting services do not include setup fees, domain registration, domain transfer, SSL certificates, and any addons or services.
  • 》Free gift is Not entitled to any invoices with a discount and on one invoice only.
  • 》Only one free gift is given to per account/company/person for this campaign
  • 》Delivery starts late March 20
  • 》Local delivery in Singapore main island only, outside Singapore main island, delivery charge and tax will be charged and bore by the recipient/subscriber.
  • 》Subject to the availability or Vastspace.net reserves the right to replace with any items at the same value.
  • 》Promotion ends 31st Dec 2020
  • 》For renewal invoices dated 1st March 2020 and onwards
WordPress Duplicator Vulnerability

WordPress Duplicator Vulnerability

A crucial vulnerability was found in the popular Duplicator plugin in WordPress. It has affected more than 1 million websites, so we urge you to act quickly and take proper actions to mitigate the vulnerability discovered in this addon.

Updated duplicator 1.3.28 can be found here https://wordpress.org/plugins/duplicator/.

If you have installed the duplicator, even for the PRO version, I suggest you update your database credential when you are updating the plugin.

You can minimize your risks with our shared hosting and cloud hosting, websites protect by Imunify360.

How can COVID-19 virus affect your business?

How can COVID-19 virus affect your business?

Many businesses have been affected by the coronavirus’s threat. Some’s income has fallen as much as 50%, especially those tourists related business.

There is an impact on the web hosting business too. However, there are measures and implementation we can take to minimize the impact. Some businesses use web hosting to send mailers to their customers, registration on courses, conduct classroom classes, etc.

Currently, if you have a shop front, retail stores or you need people to come to your place for any activities to generate incomes. You might want to introduce a new way or convert your business online.

Nowadays, many sell their products and services online. One of the major changes in this is the car servicing industry.

Previously, you visit the workshop and they will tell you verbally on their packages and probably you have to revisit them for your car servicing scheduled date. However, situation changes, most of the modern workshops do all these online, from selling servicing packages, booking and even collecting the vehicles after servicing.

There are older car servicing workshops that didn’t go online. The most common reason is that they do not know how and where to start. This is just a typical example.

Vastspace has many partners in this field. Give us a call or write an email to us, we can get our partners to give you a free consultation on how you can do business online. Eventually, you will find doing business online can save you time, money, and higher income too.

 

Is WordPress again?

Is WordPress again?

WordPress has been a very popular choice for the website. Whether you are using it for a personal blog, a company website, or even an online store, it is very common that these websites are built using WordPress.

As a web hosting provider, it is common someone has come to you and asks, do you support WordPress? Can you install WordPress? Almost 70% of the websites I have visited they are made from WordPress.

It is no surprise why WordPress has been a great choice among many web designers and developers. Firstly, WordPress is free, there are many beautiful themes can be installed with little money or free of charge. Secondary, there is a large collection of useful plugin developed by many people and it could bee free too.

WordPreessHere come the problems and I want to list them down, so probably you can act earlier and correctly the next time you use WordPress for your website.

  • Fail to update on WordPress and its plugin – This is most common on a WordPress website. I dare to say 70% or more of the WordPress websites are not updated with the latest version or its plugins are outdated. This has posed a big issue on the website as it has become vulnerable. These websites are prone to hacks, attacks and even deface,
  • wp-admin or wp-login.php admin’s/user’ login page is not protected. It is known by anyone who is familiar with WordPress these are the admin’s/ users’ login URL, Brute-force entries are common and it is happening to any WordPress websites if the login page is not protected.
  • Files in a directory are shown – This is not limited to WordPress but if the attackers can see the files, they know the plugins used, they can launch attacks on any outdated and vulnerable plugins or even the WordPress used by your website.

Web protection on your WordPress website is a must, you can use a security plugin like ‘Wordfence’ or your web hosting like us used Imunify360 to keep hackers away.