- Use a smartphone or device on a different network, example: LTE or mobile network to confirm your website is working.
- If your website is working on the device on a different network, we can confirm your IP has been blocked for scanning activity.
- At this stage, visit this website https://www.whatismyip.com/ to obtain the public IP address.
- Report your problem and IP address to our support at [email protected]
- Scan your computer or devices with latest virus definition. A deep scan is recommended.