The only helpdesk or support web application you’ll ever need. SmarterTrack is an online helpdesk that allows you to improve your customer service while better-utilizing employees and lowering your overall support costs. Deliver unparalleled customer care using an email ticketing system, live chat and VoIP integration. Plus, SmarterTrack has a self-service portal that includes a complete knowledge base and an online community for user-to-user interaction.
We did not publish the higher numbers of agents and the failover licenses. However, if you need a quotation on this license, you are welcome to contact us.