Why is monitoring important?
Monitoring is hardly in the budget when you buy a web hosting. For many years, I seldom hear my customers were asking for monitoring. Occasionally, we prove the monitoring service at no cost. In my opinion, monitoring is important and it should be set up together with web hosting.
There are many types of monitoring services. Some are must have. Monitoring can reduce downtime, especially in unexpected situations. Unless downtime is not your concern, these are a few services you should monitor. Should there be a service failure? You will be notified by SMS text message and email not longer than 5 minutes.
- Ping – you will know the hosted domain name is contactable. Unless echo on ICMP is turned off which in rare cases. Some Ping alerts respond to packet loss too. And Ping must be monitored at a few locations.
- Avance Http – The status of the web page by using the return code 200 will give you an idea if your website is working properly.
- Monitor all email protocols (SMTP, Submission port, POP3 & IMAP4) Email communication has became relatively important to an organization.
- SSL certificate expiration – The website should be https by now. Whether you are using the free or the paid SSL certificate. An expired certificate will stop your visitors.
- MySQL, MsSQL or similar – To monitor this which need basic skills, like restricted connections from your monitoring or agent installed locally.
There are other monitorings but above are the most essential to most circumstances. Monitoring informs you of service failure. Apart from this, you are also informed of erratic performance should the service failed and recovered often.
If you do not have monitoring, basically you have no idea on what has happened until someone has told you.