Whatsapp/ Telegram: 65 97765889 Live Chat Submit Ticket   Login

Author Archives: martin

About martin

Martin has been in the Web Hosting industry for more than 2 decades. He is specialized on Web Security, Cloud Hosting, Cloud computing and different types of virtualization.

When you will need a VPS?

Many have asked the question, do I need a VPS? If you found yourselves in these situations, very likely you will need a VPS, a KVM VPS in specific.

  • I want to update my server OS kernel and reboot based on my schedule.
  • I do not want to share my services. I can restart if they are dead.
  • I want better isolation/ privacy. I do not wish to share my web content in the same environment.
  • I need one or more dedicated IP.
  • I need to root SSH to my server.

Out of sudden, I cannot access my website

Symptom: You cannot access the website hosted at Vastspace but you can access others.
Most likely: Your network IP is blocked by our Firewall.
Why are you blocked by our Firewall?
Providers like us have a network mechanism to detect unusual network behaviours. Scanning open ports are the most common problem. Hackers find opened ports to attack a host has software vulnerabilities or loopholes.
We detect this type of scanning activity and block their IP address for a period of time. However, you can be the victim. Your computer and network are used as scanning tool if they are infected with malware/ backdoor.
If this happens, there are a few things that you can help us to determine;
  • Use a smartphone or device on a different network, example: LTE or mobile network to confirm your website is working.
  • If your website is working on the device on a different network, we can confirm your IP has been blocked for scanning activity.
  • At this stage, visit this website https://www.whatismyip.com/ to obtain the public IP address.
  • Report your problem and IP address to our support at [email protected]
  • Scan your computer or devices with latest virus definition. A deep scan is recommended.
This can be applied to email access.
FAQ on Web Hosting

FAQ on Web Hosting

Most Commonly Asked Questions On the subject of Web Hosting

Looking to get started with web hosting, but aren’t sure where to begin? We have you covered. In addition to our comprehensive evaluations, we’ve compiled answers to some of the most commonly asked questions to help you get started.

1 How do I choose a Web Hosting service? What should I look for?

When looking for the best Web Hosting service the market has to offer, take into account a few key factors.

Know your hosting desires. What kind of site are you building? Do you want to go with a popular Internet Host such as WordPress, or would you rather go for something a little different?
What are your prospective host’s reliability and uptime guarantees? It is crucial to choose a sponsor that operates 24/7 on a powerful server with stable network connections. 99.5% and above is the average recommended uptime score; anything below 99% is certainly unacceptable.
Research prices for both sign-up and renewal. Hosting deals, shared hosting especially, normally offer very low-cost signup charges but charge more for renewals. As a rule, any Sponsor that remains below $10.00 per month is acceptable. Any higher, you may be better off looking elsewhere with another provider.

2 What are some different types of Web Hosting?

Free Website Hosting- Free website hosting with a free domain name can, and will, save users hundreds of dollars when it comes to creating and publishing their sites. Providing customers with free of charge domain name registration, free website building tools and free of charge shared, or cloud, hosting services, free internet hosting services are the recommended choice for personal uses.
Paid Site Hosting- Paid website hosting solutions are the best option for business clientele as they provide their clients with all of the tools needed to create and sponsor a successful website, including sophisticated site builders, intuitive control panels, integrated SEO and traffic tracking tools, email marketing software and advertising credits, as well as virtually unlimited resources, guaranteed uptime and high server performance.
Global Web Hosting- Hosting your website globally will help ensure high server availability and performance by distributing loads amongst multiple, distantly located servers. For example, the top web hosts in Singapore provides local, and also global, users with high availability and solid server performance via the best in internet hosting.

3 What if I’m a newbie?

If you’re new to the game, get your feet wet first by going with a good shared environment provider. Cheap, easy to maintain, and adequate for most brand-new sites, you can navigate new waters easily and generally upgrade to VPS or dedicated hosting in the later on stage when you feel comfortable to expand.

The bottom line- in addition to helping users significantly boost their online presence, a good web host will ensure guaranteed uptime and solid server performance. Whether you are considering free website hosting (i.e. a free website with free of charge hosting and domain) or paid-for hosting for your site, we here at The Top 10 Sites are here to help. We strive to provide our users with comprehensive expert reviews, simple to review side-by-side assessment tables and sophisticated filtering tools, allowing you to make an informed decision with regards to choosing the best web hosting assistance for your website.

Do you need a Dedicated server?

This is a very common question, your customer will ask if they need a dedicated server. As a web hosting provider, I will choose to stay neutral. But when do I need a dedicated server?

A dedicated server has more hidden cost compares to a VPS. What are the hidden costs/? A dedicated server price tag has not included the followings; Backup, the larger the storage, get more expensive. More expensive Windows server license if you have more core CPU on a server. More expensive control panel license on a dedicated server. Traffic charges may or may not depends on the service provider.

But you have no choice if you need a dedicated server. The above will give you an idea the cost is not only on the server. When do you need a dedicated server? These are my thoughts and told to my customers.

  • Do you need more IP addresses? Most web hosting provider can offer more IP addresses for the dedicated server.
  • Do you expect a lot of traffic? If you have a busy network. A dedicated network port works better.
  • A lot of processes and high CPU utilization.
  • Want secure and privacy. VM is still not 100% secure-proof.
  • Need big storage. Per gigabyte storage is cheaper.
  • Got the budget.
  • Possible to plug in an external device. Example Portable USB Hard Drive.

 

Why I have chosen cheap web hosting, shared hosting?

Why I have chosen cheap web hosting, shared hosting?

Most have the idea that more expensive web hosting is better we bosting. Actually, it is not true. A shared web hosting might be good or enough for some users. If their website is hosted on a dedicated server, paying much more but they will unlikely see the difference. We call it overkill.

Most personal or small business website can use shared hosting. With Sucuri Web Application Firewall, you can still enjoy close to enterprise website protection. Plus the affordable monitoring from Sucuri, your shared hosting website is top notch in my perspective.

If you have met the following criteria, you can consider hosting your website on a shared hosting. 

  1. Got a very low budget < $100 per year.
  2. Only a WordPress website or something similar.
  3. I just want to introduce my business online.
  4. I want to create 5 or fewer email accounts.
  5. I update my website once a month the most.
  6. Sharing IP is alright as long they come to my website using my domain name.
  7. Only a few visitors each day, and do not have any online transaction.

If you have met most of it, you are safe to subscribe to a shared hosting.

 

Why we avoid bi-annual or longer payment for web hosting?

Many web hosting providers have offered a longer prepaid payment to bi-annual or even three years in advance. Vastspace do not encourage our customer to prepaid longer than twelve months for a few reasons;

  • Technology is advancing fast, what you own now might be outdated in 12 months period. Give yourselves an opportunity for a better deal.
  • With my experience, there is a price drop later most probably. If you have prepaid, you will not get a price difference if it is lower.
  • We hope you are happy with the web hosting service provider.
  • If your web hosting provider closes its business, what will happen to your prepaid payment?

In consumers position, we cannot see the advantages to prepaid web hosting for a longer period, thus we allow up to 12 months prepaid the most.

Why buy a VPS?

There are a few reasons why you should buy a VPS but not a shared Web Hosting.

  • if you want a full root shell access.
  • update a kernel fixes at your own timing (only possible with Kernel independent VPS like KVM)
  • hosts a few websites and full control with better management.
  • install the components or applications.
  • allocate unused resources.
  • restart services at your own preferences.
  • with a better budget.
  • better isolation.
  • dedicated IP address, it is optional in Shared Hosting.

 

What is require to register a .com.sg or .sg domain?

If you are registering a .com.sg, you need a registered business or company in Singapore. An admin has issued with Singapore identity card, typically a Singaporean or a permanent resident of Singapore.

Foe .sg domain registration, the registrant must have a valid Singapore card identity and both the registrant and admin can be the same person. Both types of domain registration require the admin to verify the newly registered domain using their SingPass at VerifiedID website.

Plesk Onyx vs cPanel

Plesk Onyx vs cPanel

I have used both web control panel. Even you are expert in your operating system. These control panels make your job easier and organised. If someone is asking, which control panel is better? My answer can be confusing, I will say it depend.

Yes, it depends on what you are planning to host and do. We put the monthly licence expense aside. These control panels have served the general purposes but in depth, there are differences. And these control panels have their strong and weak points. As a provider, here are my experiences.

  • in terms of UX and the layout, I will give the credit to Plesk. The login panel, the layout and the icons are much easier to navigate. Layman will find the essential functions after they logged in.
  • if you have an old website is using only PHP5.2 and cannot upgrade, I will suggest Plesk in this case The PHP select has a wider range.
  • backup function in cPanel has greater flexibility, offer more choices on the repository.
  • PHP extension with Apache in cPanel is compiled using Easy Apache with better compatibility.
  • more users and restrictions can be created in Plesk, ideal for the owner has engaged a 3rd party who need to access the control panel.
  • cPanel has only 1 license type on unlimited for both VPS and dedicated server. Plesk starts with 10 domains onward, can be confusing,
  • cPanel has more thleskPings and modules to install, thus it takes longer time.
  • Anti-virus is ClamAV on cPanel which is free. Plesk premium AntiVirus is free for 1st 10 and you need to pay for the license for additional mailboxes.
  • You get better settings on Anti-Spam for cPanel.
  • Plesk has firewall settings out of the box
  • Plesk is using postfix and cPanel s Exim for the mail server. Personally found postfix is less confusing.
  • cPanel has more security settings and better protection.
  • cPanel has more choice on using the different type of service like DNS, FTP etc.

These are some of the differences for both control panels. For a novice user, I will strongly recommend Plesk. However, cPanel has better control, especially you had been working with shell. Now, you can probably use cPanel to accomplish.

How to choose a good domain name?

I have worked in this industry for more than 2 decades, seen many domains had registered. In my own perspective and opinion, there are the rules for choosing the right domain name.

  • The domain name should not be more than 10 characters. Too lengthy domain name is difficult to remember,
  • Choose the domain TLD is related to the website, It is a personal blog,  will not consider .biz domain.
  • easy to recall or remember, related to the business name for example.
  • avoid the dash “-” in your domain name, most do not type or remember.
  • buy and registered the common TLD if possible like .com .net .sg .my for examples.
  • do mix the characters in the domain name with numbers.